Effective Date of This Version: July 25, 2019
Center is a CRM for ambitious people. It's designed to help you keep up with the important people and opportunities in your life. As such, we take information privacy very seriously. We will never sell your data or share it with third parties.
Here is an overview of how Center works with and protects your personal information:
Gmail & Google Contacts Integration
When you connect to Center with the Gmail extension, you will have the option to do the following:
- Login to Center using your Google Account.
- Synchronize and update your Google contacts and connect them to the Contacts and Opportunities from within your Center.
- Send emails from within your Center by emailing a Contact object.
- Get notified when specific contacts or opportunities email you.
Center also provides the option to connect using your Twitter account. When you connect your Center with your Twitter account, you will have the option to:
- Login to Center using your Twitter Account.
- When you connect to Center with the Twitter extension, we will link your Center contacts with the people you follow on Twitter so that you can easily create Center Contacts and Opportunities from them.
- When you connect using the LinkedIn integration, you will have the option of seeing your LinkedIn network from within your Center.
- You'll be able to create Center Contacts and Opportunities based on those LinkedIn contacts.
Our Commitment to You
- We will never share or sell your information to third parties.
- We will always encrypt sensitive data at rest.
- We will always do everything in our power to make sure your data is protected.
- All private user data are encrypted at rest and are only accessible after using military-grade decryption techniques. We take privacy and your security seriously.
For Center, protecting your privacy and keeping your data secure isn’t just important, it’s the lifeblood of our company. We believe that your data isn’t a commodity; to us, it is sacred. We strive to make Center as secure as possible, and to ensure all our decisions respect your privacy. By doing so, we protect not only our users’ data, but our own.
Our fierce commitment to privacy is motivated not just by personal and professional reasons, but because we know it’s the right thing to do. We fully appreciate the trust Center users put in us, and we will do everything we can to earn and maintain that trust.
Your Personal Information
Your Login Credentials
In order to index Your Data, we must be able to access your Linked Accounts. In most cases we are able to access your accounts without ever seeing or storing your login credentials by using the OAuth authentication protocol.
In situations where the Linked Account does not offer OAuth, Center utilizes the login credentials you provide to us. Center only uses these login credentials to keep the index of Your Data up to date, and encrypts your credentials using military-grade AES-128 encryption.
How We Collect and Use Your Personal Information
You provide Personal Information to Center in several ways:
When you create a Center account, you provide us with a verifiable email address and password of your choice. If you upgrade to Center Premium, you additionally provide us with your full name and payment verification information, including address, credit card number, and card expiration date.
When you use Center, we automatically record information about your device, its software, and your use of Center. This may include your device’s Internet Protocol (“IP”) address, identification numbers associated with your device, browser type, the web page visited before you came to our website, locale preferences, your mobile carrier, and metadata concerning Your Data. If you use Center from your mobile device, you have the option of letting us know your location. If you choose this option, we may keep records of location information in order to provide location-dependent information like sunrise times and weather updates.
Use of Your Personal Information
Center uses the following trusted third-party service providers:
- http://render.com for cloud hosting
- Google for Google Analytics
- Stripe for credit card processing
Non-Identifiable Personal Information
How Center Handles and Maintains Your Data
After you authorize access of your Linked Accounts, Center processes Your Data using advanced algorithms, then creates an indexed version of Your Data. If you revoke Center’s Oauth access through a Linked Account’s settings page, and not directly through Center, we will immediately stop indexing all data from that Linked Account. However, this does not affect the index of Your Data prior to that moment. In order to permanently remove your index from Center, you must delete the Linked Account from Center on our settings page.
Data Security Systems
Employee Access to Your Data
In order to improve Center’s algorithms, select Center employees occasionally review aggregate user data that has been automatically stripped of all personally identifiable information. This allows us to find patterns that distinguish between, for example, an email from an airline about an upcoming trip and an email from an airline about a discounted fare. We have built extensive proprietary systems to prevent employees from accessing Your Data. In the unlikely event that any of our measures should fail, the unauthorized access is logged and flagged, and senior members of our staff are alerted.
Partner Access to Your Data
Center utilizes Render as our cloud services provider, meaning that the index of Your Data resides on secure Render servers. Render employees are not authorized to access Your Data, and we have taken measures, where possible, to protect Your Data from Render employees
Compliance with Laws
Center will only disclose Your Data to third parties when required to do so to comply with a law, regulation or compulsory legal request. If we are required by law to provide Your Data to a law enforcement agency, we may also be required to remove any encryption before providing that data to the agency. If we are required by law to disclose Your Data to a third party, it is our policy to provide you with notice of this disclosure, unless prohibited by law.
If Center is ever involved in a merger, acquisition, or sale of all or a portion of its assets, Your Data and Personal Information may be transferred as part of that transaction. If that happens we will notify you using the email address associated with your user account. If you are not comfortable with this transfer, you will have the option to terminate your account or delete selected portions of Your Data.
Account Termination; Deleting Data
You can terminate your entire Center account, or just delete a single Linked Account, rapidly and easily in your Center settings. Once you instruct us to delete a Linked Account, Center will promptly remove the index of Your Data, unless retention of Your Data is necessary for Center to comply with legal obligations and/or resolve disputes. If Center needs to retain Your Data in one of these exceptional circumstances, we will notify you using the email address associated with your user account.
You Must Work With Center to Secure Your Personal Information and Data
Although Center goes to great lengths to protect your Personal Information and Your Data through its policies, procedures, and the design of its infrastructure, we cannot keep your account safe without your participation.
Protect Your Center Login Credentials
Center is responsible for the secure operation of the Service, but you are responsible for the security of your login credentials. We strongly recommend that you never share your login credentials with others. If for any reason you believe that your login credentials have fallen into the wrong hands, you should immediately access your account and change your password. If you believe that a third-party has locked you out of your own account, contact us at firstname.lastname@example.org.
Keeping the login credentials for your Linked Accounts is just as important as safeguarding your Center account.
Check Your Account Activity Log
On your settings page, Center displays an account activity log that shows recent account activity. The Account Activity log displays when your account was accessed, the device through which it was accessed, and the IP address from which your account was accessed. We encourage you to regularly check your activity log for suspicious activity. If it appears that a third party has accessed your Center account without your authorization, immediately change your password. You can also report suspicious activity to Center by emailing email@example.com.
Access to Employer Data
You should get permission from your employer before using Center to index a Linked Account that is associated with your employment, like a Salesforce account. If we receive a verifiable request from an employer requesting that we remove a work-related Linked Account from your Center indexes, we reserve the right to comply with such a request. This could happen if, for example, you change employers but continue to index a Linked Account associated with the former employer.
Other Privacy Considerations
We Do Not Collect Personal Information from Children Under 13
The Center Service is not directed to persons under 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you become aware that your child has provided us with Personal Information without your consent, you should contact us at firstname.lastname@example.org.
If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our files.
What Data is Public?
Nothing. There are no private/public/friends-only settings on Center. Unregistered visitors to the website see only information about the Center Service. No unauthorized 3rd parties can see Your Data in your Center account, or even know that you have an account, unless you share that information or lose exclusive control of your login credentials.
Center is an online service based in the U.S., and our offices are headquartered in the U.S. Please be aware that information you provide to us and the data that we index as a result of your use of the Center Service will be processed in and transferred to the U.S. and be subject to U.S. law. The privacy and data protection laws in the U.S. may not be equivalent to such laws in your country of residence. By visiting the Website, downloading a Center App, utilizing the Center Services, or by providing us with your Personal Information or Your Data, you consent to this collection, transfer, storage, and processing of information to and in the U.S.
You may elect to invite friends to try Center using our invitation feature. When you use this feature, we send a one-time invitation to try the service to your invitee using the email address that you provide.